Water Doctor

Our Water Doctor page covers in brief the following areas:-

• Our water filters and sanitisers and what they do
• Contents of our water cooler installation kits
• Extras for your water cooler including Overflow System, Tank and Pump and Leak Detector Kits
• Why choose plumbed in water coolers over bottled
• Hard Water areas in the UK – easy reference guide map and some FAQ


Water Filters / Sanitisers and what they do

Water Filters for Water Coolers:

Our one micron carbon bloc filter is the industry standard workhorse filter. This removes chlorine, organic matter, tastes and odours from your tap water giving you fresh chilled filtered water. The filter should be changed every 6 months. Having a water cooler with a hot function will require either a scale inhibitor filter or stronger depending on the site requirement

Water Filters for Boilers, Coffee and Vending machines

We use filters that are designed to protect and pro-long the life of your vending machine. To determine which filter to use does depend on drink volume used, the type of machine you have and the quality of water in your area. Most importantly these filters will deter the buildup of lime scale and are ideal for areas with hard water.  We use these in hard water areas for hot water boilers. One of these filters is a must for B2C vending machines ( Bean to Cup ) – no manufacturer will honour a warranty through scale build up.

These filters will:

REDUCE – Scale deposits – chlorine-metallic contamination-organic contamination

INCREASE – Equipment efficiency – product quality – satisfaction-profits – and generally prolong the life of your machine.

Our standard installation kit (PFKit) for water coolers includes:

  • Saddle valve ( with backflow prevention)
  • Water block ( non return valve – prevents flooding )
  • Filter Housing and Filter clips
  • One micron carbon block filter
  • Pressure reducing valve
  • John guest push fit required fittings
  • 2 metres of tubing

With these kits there is:-

  • Optional on-off tap ( saves finding the mains water supply tap for ease of filter exchange )
  • Optional hard plumbing connections kit (PFRailKit) and copper pipe for hard water connection

Sanitising cleaner and Renegite descale sachets Our cooler care cleaner is available in a 1litre bottle and a small spray. Used tp sanitise your tank fill water coolers and should be used once every 3 months for bottled water coolers and every 6 months for mains fed ( POU ) water coolers. Our de-scale sachets should be used for hot and cold water coolers and water boilers.

DID YOU KNOW?? We provide water filter supplies and water cooler maintenance even if the machines were not provided by us. Please contact us for a free quotation.

SIP saving you money  Activating sleep mode turns the power off during times of no use

SIP helps reduce you carbon footprint The calculated annual saving in carbon output through using SIP technology is up to 490kg

SIP The most Hygienic Water Coolers SIP automatically sanitises 365 nights per year. It also reduces you water cooler sanitising requirements b

Extras for your water cooler including Overflow System, Tank and Pump and Leak Detector Kits

Overflow System hows an overflow system for water cooler drip trays

Tank & Pump kits Our tank and pump kits will resolve water pressure problems, in particular for direct chill technology coolers. The tank will give 100 drinks

Leak Detector elps prevent property damage with this water shut-off system

Why choose plumbed in water coolers and not bottled water coolers?

Carbon Footprint Savings – reduced lorries on our road. It is the age of doing what we can. Less lorries means less CO2 and will reduce your carbon footprint

Health and Safety Benefits – less lifting and drinking water promotes good health. Plumbed in water coolers never run out of water, a cold chilled drink will always be available. There is no lifting of heavy bottles and no additional storage space required for all those bottles.
Cost Savings – If on average you currently use 2 x 19litre bottles per week, and you are paying £7.50 a bottle and your cooler is free on loan you would save at least £300 per annum by changing to a POU water cooler

Carbon Footprint It is the age of doing what we can. Less lorries means less CO2 and will reduce your carbon footprint

Did you know? A mains-fed water cooler can be installed in any location with a mains water supply. Installation can be done up to 15 metres way from the mains water source

Water Cooler Filter

Cooler Filter

Scale Filter

Scale Filter

Installation Kit

Installation Kit

Flojet tank and pump kit

Tank and pump Kit

Plumbed In Water Cooler

Plumbed In Water Cooler


Hard Water Areas England and Wales



























Drinking water in England and Wales is of a very high quality but some people are concerned about whether they have hard water. The following answers the questions most often asked about hard water.

What causes hard water?
Water that is hard contains calcium and magnesium compounds. Rain water is naturally soft – it does not contain any minerals, but as it seeps through the ground it can pick up minerals, such as calcium and magnesium compounds, from the soil and rocks it passes through. If rain water passes through soft rocks like chalk or limestone, it picks up these minerals. If it passes through hard rocks, such as granite or through peaty soils, it does not pick up these minerals and so remains soft.

What are the problems with hard water?
Hard water causes pipes to fur up and scale to collect in kettles and in electric irons and washing machines. If the scale collects on heating elements it shortens their life and makes appliances less efficient. It is also more difficult to work up a lather from soap, washing up liquid and washing powders. It can also cause “tide marks” on basins, sinks, baths and toilets.

Hard Water Areas in England and Wales

How can I find out if I have hard water?
The map above shows generally hard and soft water areas. The map is only an indication because even hard water areas can contain pockets of soft water and vice versa. You can get detailed information from your water company. Enquiry numbers are listed under WATER in your telephone directory.

Is there a standard for the hardness of drinking water ?

There is no maximum value for total hardness of water supplies. There are maximum values for two substances, calcium and magnesium, which cause hard water. In England and Wales all water supplies meet the value for calcium and six supplies exceed marginally the value for magnesium, but as there is no risk to health, a relaxation of the magnesium value has been granted by the Inspectorate for these supplies. Where water companies soften water before they put it into supply, there is a minimum value for total hardness which all the softened supplies meet.

Should I use a water softener?
This is a matter of personal choice. A softener will improve the efficiency and increase the life of appliances using hot water. It will make lathering easier and reduce tide marks on sanitary ware. Some people with skin conditions, such as eczema, have fewer problems if they use soft water for washing. But if you do install a water softener you should make sure that you have a supply of unsoftened water for drinking and cooking.

This is because:-

  • there is evidence of less heart disease in hard water areas than in soft water areas, although not all studies find this link. If something in hard water protects against heart disease, water softeners might remove this protection along with the hardness
  • many water softeners work by replacing the hardness with sodium. Too much sodium can be a problem for premature babies because their kidneys are not good at filtering it out of the blood, and for people who are on a low sodium (low salt) diet
  • soft water may release lead from any lead pipes downstream from the softener
  • a softener which has not been properly looked after may release germs into the water.

If you do decide to have a water softener we advise that you buy it from a reputable supplier, for example, one which is a member of British Water and have it installed by a qualified plumber who is a member of a recognised Trade Association, such as the Institute of Plumbing. We also advise that you maintain it in accordance with the supplier’s instructions.

Magnetic and Electrical conditioning devices

Some of these devices have been shown to be effective in reducing the amount of fur or scale that actually sticks to pipes or heating elements. They do not soften water. However, not all products on the market give satisfactory performance. You are advised not to buy one of these devices unless the supplier will agree to a sale or return, subject to satisfactory performance

Where can I get more information about drinking water quality?
Your water company’s public record. You can see the record at one of the company’s offices. Customer services staff will explain the result of tests and tell you what is being done to rectify any failures. You are entitled to a free copy of the record for the area in which you live. Alternatively, you can write to the company for details. Your local authority. Water companies are required to give local authorities information about the quality of water supply in their areas

Last article source: British Water